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Pricing, Brand Protection & Strict Internet Sales Policy

All prices are subject to change without notice. Control Corrective products are not to be sold on any 3rd party website or for less than MSRP without prior approval from Control Corrective Skincare Systems®.

Returns and Exchanges Due to Damage, Defect, and/or Incorrect Product Received at Time of Delivery

All product discrepancies including damage and defective items must follow the instructions below to ensure prompt and accurate review and processing of a claim.

Please notify your Account Executive and/or a Customer Service Representative within five (5) business days of receiving damaged or incorrect products. A Control Corrective customer service representative must approve all returns in advance. Upon approval, you will receive a digital shipping label and a summary of the RMA transaction for your records. Please make sure the product being returned is sealed and in its original packaging. A refund or replacement product will be issued once we have received the returned product.

Please provide your Account Executive or a Control Corrective customer service representative with the following information in order to receive your digital shipping label and RMA summary:

Order number
Product name(s) and UPC number(s)
Quantity being returned
Reason for return

Returns and Exchanges Due to Dissatisfaction with Product(s)

All product discrepancies including damage and defective items must follow the instructions below to ensure prompt and accurate review and processing of a claim.

We understand that sometimes a product just doesn’t agree with your skin and gladly accept returns or exchanges within 30 days of the PURCHASE date. At this time, we do not offer free returns due to dissatisfaction and require you (the customer) to be responsible for shipping the product(s) back to us. All returns must be approved by a Control Corrective customer service representative in advance. Upon approval, you will receive an email with a RMA form, which you are required to print out and place inside the box with your returned product(s). A refund or exchange product(s) will be issued once we have received the returned product(s) and valid RMA form.

Please provide your Account Executive or a Control Corrective customer service representative with the following information in order to receive RMA form:

Order number
Product name(s) and UPC number(s)
Quantity being returned
Reason for return